At Genesis of West Palm Beach, every detail of your car shopping experience is designed to reflect the refined standard you expect from a luxury retailer. Below are answers to some of the questions we hear most from drivers across South Florida.
Sales Department
What Areas Does Genesis of West Palm Beach Serve?
We welcome drivers from across South Florida, including West Palm Beach, Palm Beach Gardens, Boca Raton, Jupiter, and the surrounding communities. Whether you're nearby or making the drive from further along the coast, our team is here to provide a transparent and friendly purchasing experience.
Can I Browse Inventory Online Before Visiting?
Our full lineup of pre-owned and new Genesis vehicles is available on our website, where you can explore models, compare features, and even begin the purchasing process from home. When you're ready, our team can arrange a test drive or have your vehicle delivered directly to you.
What Is Included with Genesis Certified Pre-Owned Vehicles?
Every Genesis Certified Pre-Owned vehicle passes a comprehensive 191-point inspection covering mechanical, safety, and appearance standards. Beyond that, each vehicle comes with a 6-year/75,000-mile limited warranty, the remainder of the original 10-year/100,000-mile powertrain warranty, a complimentary CARFAX® Vehicle History Report, and three years of Genesis Connected Services®. It's a thorough program designed to deliver confidence and peace of mind.
Service Department
Can I Schedule Service Appointments Online?
Genesis of West Palm Beach makes it easy to book your next service visit directly through our website. You can select the services you need, choose a time that works for your schedule, and have everything confirmed before you arrive. Our Genesis service center is equipped to handle everything from routine maintenance to more involved repairs.
Are Service Technicians Trained Specifically for Genesis Vehicles?
Our service center is staffed by technicians who are highly trained to work with the precise engineering behind every Genesis vehicle. From advanced diagnostics to scheduled maintenance, our team uses manufacturer-approved tools and genuine Genesis parts to ensure your vehicle continues to perform the way it was designed to.
Parts Department
Can I Order Genesis Accessories Through Your Dealership?
Yes! Genesis of West Palm Beach offers genuine Genesis accessories through our parts department, and you can also order directly through our online accessories portal. Our team can help you select the right additions to complement your vehicle's design and performance.
Are Genuine Genesis Parts Used During Service?
Every repair and maintenance visit at our service center uses genuine Genesis parts, engineered to the exact specifications of your vehicle. Factory parts preserve the refined performance and sophisticated design your Genesis model was built to deliver, and they help protect your warranty coverage over time.
Financing Department
Can I Get Pre-Approved for Financing Online?
Our online finance application allows you to begin the approval process on your own time, so you can arrive at our dealership with a clear understanding of your options. Our Genesis finance team works with you to design a plan that aligns with your preferences and budget.
Do You Accept Trade-Ins?
Yes, and we offer a convenient online trade-in tool that provides an estimate of your current vehicle's value before your visit. It's a simple way to streamline the process and focus your attention on selecting the Genesis vehicle that suits you.
